Refunds & account closure

There is no subscription here, so there is nothing to cancel.

You were charged once. $3.50, at checkout, and never again. There is no recurring payment to stop and no membership to cancel. If you have seen a second charge from us, that is an error — tell us using the form below and we refund it in full straight away.

What this means

Your card is charged a single time. No renewal is ever taken.
Your access does not expire — there is no period to run out.
Every pattern you have downloaded stays on your device and stays yours to use.
You do not need to do anything to avoid future charges. There are none.

If you want the $3.50 itself refunded, or you want your account closed and your data deleted, use the form below. See the Refund Policy for the situations we always refund.

Request a refund or account closure

Fill this in and we will deal with it in writing, normally the same working day and always within two business days. Use the email address the account was created with so we can find it.

Other ways to reach us

Email: support@designpatternly.com — the address on the account is enough for us to find it.
Phone: +1 (414) 401-7032, Monday to Friday, 9am–5pm Central Time.
Post: Wilburn Group LLC, 731 SE Alices Rd # 5871, Waukee, IA 50263, USA.

A request counts from the moment you send it, not from when we process it. If you were charged more than once, we refund the extra in full — see the Refund Policy.